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Unlocking innovation through Design Thinking in business education

Design thinking has emerged as a powerful methodology that enables individuals to approach complex problems creatively and efficiently. For PGDM (Post Graduate Diploma in Management) students, mastering the stages of Design Thinking is crucial for becoming adaptable, innovative leaders. This approach is particularly useful in management education, as it encourages out-of-the-box thinking while solving real-world challenges.

The 5 stages of Design Thinking

With an explanation of how each can contribute to PGDM’s success.

1. Empathise

The first stage of Design Thinking revolves around empathy. It requires individuals to place themselves in the shoes of the end user to truly understand their problems and needs. For PGDM students, empathy is essential as it helps in identifying consumer pain points, which is crucial for market research and customer relations. By engaging with users through interviews, observations, and surveys, students can gather deep insights that will inform the later stages of their problem-solving process. Building empathy allows future managers to develop solutions that are both innovative and user-focused, helping them excel in customer-centric industries.

2. Define

Once the empathy phase is complete, the next step is to define the problem clearly. In the context of business management, this involves synthesising the information gathered during the empathy stage and translating it into a concrete problem statement. PGDM students can greatly benefit from this stage, as it sharpens their ability to identify root causes rather than surface-level symptoms. A well-defined problem enables students to focus their efforts on developing targeted solutions, making this step crucial for effective business strategies and project management.

3. Ideate

The ideation stage is where creativity takes centre stage. After defining the problem, it’s time to brainstorm possible solutions. Design thinking encourages the generation of as many ideas as possible without judgment. This approach fosters innovation by allowing students to explore unconventional solutions that they might otherwise overlook. For PGDM students, ideation develops their critical and creative thinking skills, which are highly valuable in a management role. The ability to generate diverse solutions not only drives innovation but also equips students to handle complex business challenges with agility and confidence.

4. Prototype

Prototyping involves creating scaled-down versions of potential solutions. This stage allows PGDM students to experiment with different approaches and test their feasibility before implementing them on a larger scale. In a business context, prototypes can take many forms, such as models, simulations, or even marketing strategies. Prototyping helps students identify the strengths and weaknesses of their ideas, enabling them to make necessary improvements. The hands-on aspect of this stage also helps develop practical problem-solving skills, essential for business leadership.

5. Test

The final stage of Design Thinking is testing the prototypes with real users. This stage provides valuable feedback that can further refine the solution. For PGDM students, testing is crucial as it teaches them to adapt to changing circumstances and refine their strategies based on real-world outcomes. In the dynamic business environment, this iterative process helps students become more resilient and agile, as they learn to adjust their approach based on feedback and new information. Testing ensures that the solutions they develop are both effective and aligned with customer needs, which is vital for long-term business success.

Leveraging Design Thinking for PGDM success

By mastering the five stages of Design Thinking, PGDM students can unlock a wealth of benefits that extend beyond the classroom. Leveraging Design Thinking methodologies enables them to develop creative solutions, enhance their problem-solving skills, and foster a mindset of continuous improvement. These skills are critical in today’s dynamic and complex management landscape, where adaptability and innovation are key drivers of success.

A Post Graduate Diploma in Management programme from a leading business school like Badruka School of Management provides a conducive environment for applying Design Thinking principles.

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The pillars of Badruka’s PGDM programme

Core Management Courses

Core Management Courses

Core courses cover Strategy, Finance, Marketing, HR, Operations, and Economics, providing a solid foundation in management.

Focus on Data, Technology, and Entrepreneurship

Focus on Data, Technology, and Entrepreneurship

The second-year curriculum offers specialisations in Finance, Marketing, Strategy, Entrepreneurship, and Data Analytics & Digital Technologies.

Essential Skills and Perspectives

Essential Skills and Perspectives

Short modules include leadership, AI, communication, and critical thinking, preparing students for the modern workplace.

Experiential Learning

Experiential Learning

Live projects, flipped classrooms, and case studies build problem-solving and strategic-thinking skills through real-world applications.

Internship and International Immersion

Internship and International Immersion

Students can pursue international immersion and internships, earning credits toward PGDM completion before year two.

Check out the PGDM curriculum!

This programme stands out due to its multidisciplinary approach, incorporating relevant allied fields such as technology, finance, and marketing. With internationally accredited faculty and practical projects designed for hands-on learning, students get the opportunity to apply Design Thinking in real-world settings.

Take a look at BSM’s world-class faculty shaping it’s educational excellence

Sheikha Alia

Senior Data Scientist, Oracle; MBA, New York Institute of Technology

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Sheikha Alia

Senior Data Scientist, Oracle; MBA, New York Institute of Technology

Sheikha Alia is a Senior Data Scientist at Oracle. She earned her PhD in Marketing from Koç University in Turkey, with a focus on…

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Ankur Kulshrestha

CFA, FCA, FRM, CFP, CA; Corporate Trainer

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Ankur Kulshrestha

CFA, FCA, FRM, CFP, CA; Corporate Trainer

Ankur initiated his corporate journey with Maruti Suzuki in 2005, contributing to strategic projects in the Corporate Planning division….

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Dr Jaideep Anand

Dean’s Distinguished Professor of Strategy, Fisher College, Ohio State University

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Dr Jaideep Anand

Dean’s Distinguished Professor of Strategy, Fisher College, Ohio State University

Jaideep (Jay) Anand holds the prestigious William H. Davis Chair and serves as the Dean’s Distinguished…

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The school’s extensive corporate network offers valuable industry connections, making this PGDM programme a reliable stepping stone to a successful career in business management.

Check out Badruka’s PGDM admission process, and requirements!

FAQs

What is Design Thinking, and how does it apply to a PGDM programme?

Design thinking is a problem-solving approach that involves empathy, defining the problem, ideation, prototyping, and testing. A PGDM programme helps students develop innovative solutions and leadership skills.

Why is empathy important in Design Thinking?

Empathy allows individuals to understand the user’s needs and pain points, which is essential for creating effective, user-centred solutions in business management.

How does the ideation phase benefit PGDM students?

Ideation encourages brainstorming multiple solutions, fostering creativity and innovation—key skills for overcoming complex business challenges.

What role does prototyping play in Design Thinking for management students?

Prototyping allows students to experiment with and refine their ideas, offering practical insights and helping them develop hands-on problem-solving abilities.

How can a PGDM programme from Badruka School of Management enhance Design Thinking skills?

Badruka School of Management’s multidisciplinary approach, practical learning projects, and corporate network provide an ideal platform for PGDM students to apply and refine their Design Thinking abilities.